Frequently Asked Questions
Our team have answered some of their most frequently asked questions. We hope this provides everything you need, but if you still have more queries, get in touch with us.
Getting around
How do I know where to catch the bus?
Regular buses run across Conwy County. Check the latest timetables on our Getting Around page.
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Where can I get a bus timetable?
You will find a link to the Arriva Cymru website on our Bus Routes page. Here you can access up-to-date route and timetable information from Arriva.
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How does the train work in Conwy and Deganwy?
Conwy and Deganwy stations are request stops. This means you need to signal the driver when boarding and inform the conductor if you want to get off at Conwy or Deganwy. More information is available on our Railway Stations & Routes page.
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Where can I get a map of Conwy, Llandudno or North Wales?
Our Tourist Information Service can help you with maps of the local area. As well as town and heritage maps, they stock a range of Ordnance Survey and other specialist maps to purchase. To find your nearest Tourist Information Service, click 'Read More' to visit our page.
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Will the cable car be running when I visit?
The Llandudno Cable Car operates seasonally, usually from late March to late October, weather permitting. Our Tourist information Service can provide up-to-date information and prices. Find your nearest tourist information point on our webpage.
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Where do I get the Llandudno tram?
The Great Orme Tramway starts at Victoria Station on Church Walks in Llandudno. Find out more on our Great Orme Tramway page.
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Can I use my English bus pass in Wales?
English bus passes for older person's or disabled person's are not valid for free travel around Wales, however discounts may be offered on day tickets when presenting your card.
Where do I get the bus to Bodnant Garden?
Several daily bus services operate to Bodnant Garden from Llandudno and Conwy town. To find the most suitable service for your journey, take a look at our Bus Routes page.
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I've got an Electric Vehicle (EV), where can I charge my car?
You are never far away from a charging point in Conwy County! Electric vehicle charging points are available in many car parks in Conwy, Llandudno and wider Conwy County. To find your nearest charging point and check service availability, head to our Electric Vehicle Charging page.
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How can we visit Eryri (Snowdonia) on public transport?
North Wales is really accessible by public transport and you have many options when planning a day out. From Conwy County, Eryri can be accessed by train and bus connections. Our Tourist Information Service is on hand to help you plan a trip into North Wales and can advise on itineraries and ideas for things to do in Eryri (Snowdonia), Anglesey and beyond. To start planning your trip, visit our Getting Around page. Here you will be able to access timetable, ticket and route information for buses and trains.
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How can we visit Portmeirion on public transport?
North Wales is really accessible by public transport and you have many options when planning a day out. From Conwy County, the Italianate village of Portmeirion in Gwynedd can be accessed by train and bus connections. Our Tourist Information Service is on hand to help you plan a trip there and can advise on itineraries and ideas for other things to do in North Wales. To start planning your trip, visit our Getting Around page. Here you will be able to access timetable, ticket and route information for buses and trains.
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Can I get the bus to Zip World Betws-y-Coed from Llandudno?
Yes. You need to take Route 19 and alight at the Rhyd-y-Creuau, Betws-y-Coed stop which is 100m from the entrance to ZipWorld Betws-y-Coed.
Q: How do you get on the town walls?
A: Access points are located around the town. Entry is free. See Conwy Town Walls for details.
Q: How do you get into Conwy Castle?
A: Tickets can be purchased online or at the entrance on Castle Street. Visit Conwy Castle for opening times and prices.
Q: Where is the Smallest House in Great Britain?
A: It’s located on Conwy Quay, near the harbour. Look for the bright red frontage!
Q: How far is Conwy Morfa beach from the town?
A: Conwy Morfa is approximately 1.5 miles from the town centre.
Q: Where do you start the walk for Conwy Mountain?
A: The walk begins near the Sychnant Pass Road.
Q: Which is the best walking route up the Great Orme?
A: The most popular route starts from Happy Valley Gardens and follows the zig-zag path to the summit. See our Great Orme Walking Routes page for maps and difficulty levels.
Q: Where can I see the goats?
A: The Kashmiri goats roam freely on the Great Orme in Llandudno. They’re often spotted near the summit and along the walking trails.
Q: Where can we go for food and drink?
A: Explore local restaurants, cafés, and pubs on our Food & Drink page.
Q: Who built Conwy Castle and why?
A: Conwy Castle was built by Edward I during his conquest of Wales in the late 13th century. Learn more on our Conwy Castle page.
Q: What is the connection between the red dragon and Wales?
A: The red dragon is a national symbol of Wales, representing strength and resilience.
Q: Which bird is most associated with Conwy?
A: The jackdaw is closely linked to Conwy, especially for those born within the town walls.
Q: What’s the connection with Alice in Wonderland?
A: Llandudno has strong links to Alice Liddell, the inspiration for Lewis Carroll’s stories. Explore the Alice Town Trail and themed sculptures around the town. Details on our Alice Trail page.
Q: Where can I hear a male voice choir concert?
A: Local male voice choirs perform regularly in churches and community halls across Conwy County. Check our Whats On page for upcoming concerts.
Q: Where are the toilets in Conwy?
A: See our Toilets in Conwy County page for locations.
Q: Where is the Tourist Information Centre?
A: Find details on our Tourist Information Centres page.
