Becoming Accessibility Friendly
Improving accessibility helps ensure that everyone can enjoy what Conwy County has to offer. This includes visitors with disabilities, older visitors, families, and anyone who benefits from clearer information and easier access.
Becoming more accessibility friendly doesn’t always require major changes. Small, practical improvements and clear communication can make a real difference to visitor experience.
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Accessibility is about more than physical access. It includes how easy it is for visitors to plan their visit and understand what to expect before they arrive.
This can include:
- Clear and accurate access information
- Step‑free or level access where possible
- Seating, lighting and quiet spaces
- Staff awareness and confidence
Being honest about what you can and can’t provide helps visitors make informed decisions.
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Simple steps towards better accessibility include:
- Reviewing and updating access information on your website and listings
- Clearly describing entrances, steps, surfaces and facilities
- Using photos to show key access points
- Seeking feedback and making improvements where possible.
Providing clear information is one of the most effective ways to support accessible tourism.
